At Optimum Peak wellness (“we,” “us,” “our”), your privacy is important to us. This Privacy Policy describes how we collect, use, protect, and disclose the information you provide when using our website. By accessing or using this website, you agree to the terms of this Privacy Policy.

1. Information We Collect  

We may collect the following types of information:

a. Information You Provide Voluntarily  

When you use our website (e.g., to request an appointment or contact us), you may provide:

• Your name
• Email address
• Phone number
• Reason for visit or general inquiry
• Any other information you choose to submit in the message box or form

Note: Please avoid submitting protected health information (PHI) through unsecured contact forms.

b. Automatically Collected Information  

When you browse our site, we may collect limited technical data:

• IP address
• Browser type
• Device information
• Referral source (how you found our website)
• Date and time of your visit
• Pages visited

This data helps us improve website performance and user experience.

2. How We Use Your Information  

We may use your information to:

• Respond to appointment requests or inquiries
• Contact you about scheduling or follow-up
• Improve website functionality and content
• Monitor website performance and usage trends
• Comply with legal and regulatory requirements

We do not use your information for marketing unless you have explicitly opted in.

3. How We Share Your Information  

We do not sell, rent, or trade your personal information. We may share your information in the following limited circumstances:

• With authorized staff or providers to follow up on your request
• With trusted service providers who assist in website operations (e.g., web hosting)
• If required to comply with applicable laws, regulations, court orders, or legal processes
• To protect the rights, safety, or property of OpwHealth, our patients, or the public

4. HIPAA & Patient Information  

We are a U.S.-based healthcare provider and are aware of our obligations under the Health Insurance Portability and Accountability Act (HIPAA).

• This website is not intended to collect, store, or transmit sensitive patient health information (PHI).
• Please avoid sending sensitive medical information via web forms or unsecured email.
• Any PHI you provide directly in person or via secure, HIPAA-compliant platforms (not this public website) will be handled in accordance with our clinic’s internal privacy practices.

5. Cookies & Tracking Technologies  

We may use cookies and similar technologies to:

• Track general site usage (e.g., Google Analytics)
• Remember user preferences
• Improve site performance

You can adjust your browser settings to block cookies. However, some features of the site may not work properly without them.

6. Data Retention  

We retain the information you provide only as long as necessary to fulfill the purposes for which it was collected or as required by applicable laws.

7. Data Security  

We take reasonable administrative, technical, and physical safeguards to protect your personal information. However, no website can guarantee 100% security.

By using this site, you acknowledge the inherent risks of transmitting data over the internet.

8. Children’s Privacy  

This website is not intended for children under 13. We do not knowingly collect personal information from children. If you believe a child has submitted personal data through our site, please contact us and we will delete it.

9. Your Rights & Choices  

You may have rights under applicable U.S. or state laws (e.g., the California Consumer Privacy Act if applicable), including:

• Accessing the personal information we hold about you
• Requesting corrections or updates
• Requesting deletion of your data
• Withdrawing consent (where applicable)
• To exercise any of these rights, please contact us using the info below.

10. Third-Party Links  

Our website may include links to other websites. We are not responsible for the privacy practices or content of those third-party sites. We encourage you to read their privacy policies before submitting personal information.

11. Changes to This Policy  

We may update this Privacy Policy periodically. The latest version will always be posted on this page, with a revised Effective Date.

12. Contact Us  

If you have any questions or concerns about this Privacy Policy or your data, please contact us at:

Optimum Peak Wellness
12270 134th Ct NE, Building #160
Redmond, WA 98052
Email:care@opwhealth.com
Phone: (425) 236-5932
Website: www.opwhealth.com